Privacy Policy

At Kothi Lohagarh, we highly value the privacy and trust of our guests. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

 

Data Collection

As we do not operate an online booking engine on our website, personal information is collected only when guests voluntarily provide it through:

* Direct phone reservations
* WhatsApp enquiries
* Email communication
* Physical check-in procedures

 

The information collected may include:

* Name
* Contact number
* Email address
* Government-issued identification details (as required under applicable law)

 

We collect only the information necessary for operational and legal purposes.

 

Use of Information

The information collected is used strictly for:

* Confirming and managing reservations
* Communicating important details regarding guest stay
* Complying with statutory and regulatory obligations

 

Guest information is not used for unauthorized commercial purposes.

 

Data Security

Kothi Lohagarh follows reasonable security practices and procedures to safeguard personal information. All data is stored securely and access is restricted to authorized personnel only. We take appropriate administrative and technical measures to prevent unauthorized access, misuse, or disclosure.

 

Data Sharing

We do not sell, rent, trade, or share guest personal information with any third party for marketing or commercial purposes.

 

Information may be disclosed only if required by law, court order, or government authority.

 

Consent

By providing your personal information to Kothi Lohagarh, you consent to the collection and use of such information as described in this Privacy Policy.